Returns and Refunds Policy

At Tranzylink, we aim to provide a seamless experience for our users. However, we understand that situations may arise where you may need to request a return or refund. Please review our policy below:

Refund Eligibility

Refunds are applicable under the following circumstances:

• Transactions that were processed in error.
• Services that were not rendered or were significantly different from what was agreed upon.
• Unauthorized transactions reported within the specified timeframe.

Requesting a Refund

If you believe you are eligible for a refund, please follow these steps:

1. Log into your Tranzylink account.
2. Navigate to the "Transaction History" section.
3. Select the transaction for which you are requesting a refund.
4. Click on the "Request Refund" option and fill out the required information.

You may also submit your refund request via email to info@tranzylink.com, including your transaction details and the reason for the refund request.

Refund Processing Time

Once your refund request is submitted, it will be reviewed within [X] business days. If approved, the refund will be processed back to your original payment method. Please allow additional time for your bank or payment provider to reflect the refund in your account.

Non-Refundable Transactions

Certain transactions may be deemed non-refundable, including:

• Payments made for non-refundable services or products.
• Transactions that fall outside the eligibility criteria outlined above.

Contact Us for Returns and Refunds

If you have any questions regarding returns or refunds, please contact us at:

Email: info@tranzylink.com

Phone: +91-96484 44414